Return & Refund Policy

We want you to be happy with every Cravecorn order. Because our products are food items, our return and refund process is a little different from typical retail purchases.

Food Product Returns

For health and safety reasons, we cannot accept returns of opened or consumed food products.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, you received the wrong flavour, or something is missing, contact us within 14 days of delivery through our Contact page. Please include your order number, a description of the issue, and a photo if applicable. We'll review it and arrange a replacement, refund, or store credit — whichever makes sense for the situation.

Refunds

Approved refunds are issued to your original payment method and may take 5–10 business days to appear, depending on your bank or card provider.

Non-Refundable Situations

We're generally not able to offer a refund for opened or consumed bags, products damaged after delivery due to improper storage, orders shipped to an incorrect address provided at checkout, or a simple change of mind after delivery.

Cancelling an Order

If you need to cancel an order, contact us as soon as possible through the Contact page. We can cancel orders that haven't shipped yet, but once an order is on its way, it can no longer be cancelled.

Contact Us

Questions about a return or refund? Reach out any time through our Contact page.